Terms of Service

1. Acceptance of terms

By downloading, accessing, or using UAI, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

2. Eligibility

UAI is available only to current students, faculty and staff of a participating university who can sign in with a valid account issued by that university. By using the Service, you confirm that you are at least 18 years old, or have the consent of a parent or legal guardian and are otherwise capable of entering a binding agreement under Indian law, and that all information you provide during registration is accurate and kept up to date.

3. The service

UAI brings a university’s everyday services together behind a single sign-in, including timetable, attendance, courses, library, webmail, clubs and events, lost & found and hostel complaints, with an AI assistant called Echis. The features available to you depend on your University and on your role (for example, student or faculty), and may change over time as described in Section 10.

4. Your account

Your UAI account is tied to the account your University issued you. You're responsible for keeping your sign-in credentials confidential, for all activity under your account, and for telling us promptly at uai@sleipnirtech.com if you suspect unauthorized access. You may hold only one UAI account, may not share it with anyone else, and may not use another person's university account.

5. Acceptable use

You agree not to:

• Attempt to bypass, probe, or interfere with UAI's authentication, security, or rate-limiting systems
• Access or attempt to access another user's account, mail, attendance record, or profile
• Reverse engineer, decompile, or scrape the Service, or use automated means to extract data at scale
• Submit false Lost & Found reports, impersonate another person, or upload content that is unlawful, harassing, defamatory, or infringes another's rights
• Upload malware or any content designed to disrupt the Service or other users
• Use Echis or any other part of the Service to generate or distribute unlawful content, or to facilitate academic dishonesty in violation of your University's academic policies
• Use the Service for any purpose that violates your University's rules or applicable law

We may investigate and take appropriate action, including suspension or termination, for any violation of this section.

6. Your content

"Your Content" means anything you submit through the Service, such as Lost & Found reports and photographs, chat messages to Echis, feedback and timetable edits. You retain ownership of Your Content. By submitting it, you grant Sleipnirtech Private Limited a limited, non-exclusive license to store, process, and display it as needed to operate the feature you used it for (for example, matching a Lost & Found report against other reports, or holding conversational context in Echis). You're responsible for Your Content and for having the right to submit it.

7. Echis AI: please read

Echis is an AI assistant. Like any AI system, it can misunderstand a question or produce an answer that is incomplete, out of date, or incorrect. That is why the app reminds you to double-check its responses. Don't treat Echis's output as an official record. For anything that matters, such as your official attendance, grades, timetable, or academic standing, always check the official source at your University (for example, its learning platform, the registrar or your department) before relying on it.

8. Intellectual property

UAI, the UAI name and logo, Echis, and the Service's underlying software, design, and content (excluding Your Content and each university's own data) are owned by Sleipnirtech Private Limited or its licensors and protected by applicable intellectual property laws. Nothing in these Terms transfers any of that ownership to you. You may not use our name, marks, or branding without our prior written permission.

9. Institutional systems

UAI depends on systems run by your University, such as its sign-in service, email, learning platform and library catalogue, which we don't own or control. We're not responsible for outages, data inaccuracies, or changes originating from those institutional systems, though we'll make reasonable efforts to work around them.

10. Availability & changes

We aim to keep UAI available and reliable but don't guarantee uninterrupted access. We may add, change, suspend, or discontinue any feature of the Service, in whole or in part, at any time, with or without notice.

11. Suspension & termination

We may suspend or terminate your access to the Service if you violate these Terms, if your affiliation with your University ends (for example, graduation, withdrawal, or departure), or if required by your University or applicable law. You may stop using the Service, and request deletion of your account, at any time by writing to uai@sleipnirtech.com.

12. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be error-free, secure, or uninterrupted, to the fullest extent permitted by applicable law.

13. Limitation of liability

To the maximum extent permitted by law, Sleipnirtech Private Limited and its team will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, use, or goodwill, arising out of or related to your use of the Service, even if advised of the possibility of such damages. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

14. Indemnification

You agree to indemnify and hold harmless Sleipnirtech Private Limited and its team from any claim, loss, or expense (including reasonable legal fees) arising from your violation of these Terms, misuse of the Service, or Your Content.

15. Governing law & disputes

These Terms are governed by the laws of India, without regard to conflict-of-law principles. You agree that the courts located in New Delhi, India have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.

16. Changes to these terms

We may update these Terms from time to time. We'll update the "Last updated" date above and, for material changes, provide reasonably prominent notice within the app or on this site. Continuing to use the Service after a change takes effect means you accept the revised Terms.

17. Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions stay in full effect. Our failure to enforce a provision is not a waiver of it. These Terms, together with the Privacy Policy, are the entire agreement between you and Sleipnirtech Private Limited regarding the Service. You may not assign your rights under these Terms; we may assign ours in connection with a merger, acquisition, or sale of assets.

18. Contact us

Questions about these Terms? We're glad to help.